News & Events:
in the news:
Wednesday, Nov 16, 2011
Continuous Performance Management and Coaching Solutions Key to Success | More
Tuesday, Nov 15, 2011
Performance Management and Coaching Can Turn the Contact Center into a Profit Center | More
web events:
Tuesday, Oct 4, 2011
Taking the Guesswork out of PCI Compliance Presented by David Wickler, Vice Vice President of Professional Services and PCI... | More
Tuesday, Jun 7, 2011
How to Integrate Social Media, the Newest Customer Contact Channel, into your Quality Monitoring Program Presented by Connie Smith, Industry Consultant and President of SpotOn Enterpris... | More
press releases:
Monday, Sep 19, 2011
Delta Hotels and Resorts Selects Envision Workforce Management to Boost Workforce Optimization Leading Hotel Management Provider Maximizes Contact Center Efficiency and Effect... | More
Monday, Jul 25, 2011
Envision to Share Insights at Call Center Network Group (CCNG) Speaking Events | More
Tuesday, Jul 19, 2011
Envision Receives 2011 CRM Excellence Award from Customer Interaction Solutions Magazine Envision Click2Coach Honored for Helping Clients Improve CRM | More |
"Since implementing Click2Coach®, Delta GRS has increased call conversion rates by four percent, representing millions of dollars in revenue for the company."
Perry Kendall, general manager, Delta Hotels Global Reservation Services
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